Payment methods
Which method do you want to send money through?
BKash
Bangladesh's most popular mobile banking service. You can make payments on Gemjl from both Personal and Merchant accounts. Both the USSD code and the bKash app are supported.
Nagad
The official mobile financial service of the postal department. It's a popular choice for many due to its low charges and fast processing. You can use Nagad on Gemjl for both deposits and withdrawals.
Rocket (DBBL)
Dutch-Bangla Bank's Rocket service has long been a trusted mobile banking option in Bangladesh. You can use it for reliable transactions at Gemjl.
Bank Transfer
Bank transfer is the safest option for large transactions. You can transfer directly from most listed banks, including Sonali Bank, Dutch-Bangla Bank, and BRAC Bank.
Upay
United Commercial Bank's Upay mobile banking service is now available for payments at Gemjl. It works both through the app and via USSD.
DBBL Nexus Card
If you prefer using a debit card, the DBBL Nexus Card is a convenient option. You can deposit securely and directly from your bank account.
Step-by-step guide
How to deposit and withdraw
Log in to your account
Log in to the Gemjl website or app with your username and password. New here? Complete your registration first — the whole process takes just 2 minutes.
Click the "Deposit" button
You'll find the green "Deposit" button near the top of the dashboard. Click it to open the payment page.
Choose a Payment Method
Select bKash, Nagad, Rocket, or any other available method. On-screen instructions will be shown separately for each option.
Enter Amount & Pay
Enter the amount you wish to deposit (minimum ৳100), then send the payment from your mobile banking app to the provided number and save the transaction ID.
Submit transaction ID
Enter the transaction ID in Gemjl's payment form and submit. Your account balance will typically be updated within 3–5 minutes.
Tips: Always use your own mobile banking number when making a deposit. Using someone else's number may cause verification delays.
Go to the withdrawal section
After logging in, go to your dashboard and click on the "Withdrawal" option. Your current withdrawable balance will be displayed there.
Select Your Payment Method & Amount
Choose bKash, Nagad, or Rocket — whichever you'd like to receive funds to. Enter the withdrawal amount (minimum ৳500). If your mobile number is already saved, it will be filled in automatically.
Submit request
Review all the details, then click "Request Withdrawal". You may receive a confirmation SMS or OTP on your phone — use it to confirm the request.
Awaiting approval
Standard withdrawals (৳500–৳50,000) are processed within 15–30 minutes. Larger amounts may require additional verification, which can take 1–4 hours.
Money sent directly to your mobile
Once approved, the funds will be sent directly to your registered mobile banking number. Gemjl charges no withdrawal fee.
Please note: Withdrawals are sent only to the mobile number registered on your account. Transfers to a different number are not possible — this rule is strictly enforced for security reasons.
Limits & Schedule
Deposit & withdrawal limits
| Payment methods | Minimum Deposit | Maximum daily deposit | Minimum withdrawal | Withdrawal Time |
|---|---|---|---|---|
| bKash | ৳100 | ৳5,00,000 | ৳500 | 15–30 minutes |
| Nagad | ৳100 | ৳5,00,000 | ৳500 | 15–30 minutes |
| Rocket | ৳100 | ৳3,00,000 | ৳500 | 30–60 minutes |
| Upay | ৳100 | ৳2,00,000 | ৳500 | 30–60 minutes |
| Bank Transfer | ৳1,000 | ৳20,00,000 | ৳2,000 | 1–4 hours |
| DBBL Nexus | ৳500 | ৳5,00,000 | ৳1,000 | 1–2 hours |
Why Trust Gemjl's Payment System?
Many people have doubts about payments on online gaming platforms in Bangladesh — whether a deposit will actually reflect in their balance, or whether a withdrawal will really come through. Gemjl has followed a transparency-first approach from day one. Every transaction is recorded in your account history and can be viewed at any time.
Gemjl's payment gateway is secured with TLS 256-bit encryption. This means your financial details — mobile number, transaction ID, bank information — never reach any third party. International data protection standards are maintained at all times.
Tips for mobile banking users
Most Bangladeshi users transact on Gemjl via bKash or Nagad. A few simple habits can help avoid any hassle with these methods. First, the number Gemjl displays may change with each transaction — always copy it fresh and never send to an old number. Second, always note your transaction ID after payment; without it, even the support team will have difficulty resolving any issue.
No hidden withdrawal charges
Gemjl does not charge any processing fee for withdrawals. However, your mobile banking operator may apply their own cash-out charges — that is entirely governed by the mobile bank's own policies and has nothing to do with Gemjl. So when you withdraw, the exact amount deducted from your Gemjl account is what gets sent to your mobile.
What to do for large transactions?
Bank transfer is the best option for those who regularly transact large amounts. Mobile banking comes with daily transaction limits, whereas bank transfers support much higher amounts. Gemjl VIP members can also contact their dedicated account manager directly to arrange special payment setups.
What to do if a payment gets stuck?
Payments can occasionally be delayed due to network issues or bank server problems. If that happens, there's no need to worry. Wait 30 minutes first. If the issue persists, note your transaction ID, payment amount, and time, then contact Gemjl's live chat support. The support team typically resolves issues within 10–15 minutes.
What to Keep in Mind for Secure Transactions
- Always use your own registered mobile number.
- Keep a screenshot of your payment — especially one that includes the transaction ID.
- Never share your payment details anywhere other than Gemjl's official website.
- If anyone calls or messages you asking for your payment details, contact support immediately — it could be a fraud attempt.
- Never share your account password or mobile banking PIN with anyone.
Special Offer for Your First Deposit at Gemjl
New members receive a Gemjl welcome bonus on their first deposit. The bonus amount and terms may change from time to time, so check the promotions page or ask support for the latest offers. It's always a good idea to read the terms and conditions before using any bonus.
Security
Gemjl keeps your money safe
TLS encryption
Every transaction is encrypted with 256-bit SSL/TLS — no third-party access, ever.
KYC verification
Account verification ensures that only the verified account owner can make withdrawals.
Privacy
Your personal and financial information is never shared with any third party.
Instant Notifications
You will receive an SMS and in-app notification for every transaction.
Frequently Asked Questions
Payment FAQs
Responsible Gaming: Gemjl is committed to responsible gaming. Gaming is for entertainment, not addiction. If you need help, Responsible Gaming View the page.